FAQ

Frequently Asked Questions

If you have a question that hasn't been answered, please don't hesitate to get in touch at hello@beckandwillow.com

What Is Vegetable Tanned Leather?

Vegetable tanning is a natural method of tanning leather hides, using tannins such as tree bark & leaves, among other plants. It's a far slower process than the alternative tanning method, using chromium salts. Full-grain vegetable tanned leather is the highest quality leather available on the market today.

What kind of leather do you use?

We use high-quality full-grain leather for all of our products. Full-grain leather is known for its durability and develops a unique patina over time.

Do leather goods last a long time?

Yes, full-grain leather is extremely durable and can last for many years with proper care. Over time, the leather develops a rich patina, adding to its beauty and uniqueness.

Will the leather change color over time?

Yes, full-grain leather will develop a patina over time, which may cause the color to darken. This is a natural and desirable process that adds character to the leather.

Where do you source from?

I source my leathers from Italy, through the distributer ''aleatherstore'' based in Denmark. I choose Italian leather due to the quality, and the standards that must be met by the tanneries based in Tuscany. I also choose my distributer in part due to their dedication to sustainability, their use of paper packaging over plastic and offsetting their carbon emissions.

Are your products ethically sourced?

Yes, we ensure that all our leather is sourced from suppliers who follow ethical practices, including sustainable leather production and fair labor standards.

Every hide of leather Beck and Willow uses come from tanneries that are members of either CONSORZIO VERA PELLE ITALIANA or LWG (leather working group)

Are cows slaughtered for their hides?

Whilst I cannot tell you there are zero cows slaughtered for their hides in this world, I can tell you that the tanneries I source from are very open about traceability and part of their sustainability ethos is making sure all their skins are a by-product of the food industry.

Are all your leather goods handmade?

Yes, all our leather products are handmade in Yorkshire, England.

How should I care for my leather goods?

To maintain your leather goods, keep them away from excessive moisture and direct sunlight. Use a leather conditioner regularly to keep the material supple and avoid cracking. Always store your items in a cool, dry place.

Why is handstitching better?

Saddle stitching is the handstitching method I, and so many other leatherworkers, choose to use, as you're essentially creating a small knot in every single stitch. Compared to the type of stitch a sewing machine normally uses, which never crosses over during the process, saddle stitching is a far stronger stitch that is unlikely to unravel.

Where are you based?

I am based in the historic county West Riding of Yorkshire. I'm a born and bred North Yorkshireman.

Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary depending on your location.

How long will it take to receive my order?

Ready-to-ship orders are typically processed within 1-2 business days. Delivery times depend on the shipping method chosen at checkout.

Bespoke items will be quoted with a lead time.

Can I track my order?

Yes, once your order has been shipped, you'll receive a tracking number via email to monitor its progress.

What is your returns policy?

We accept returns within 14 days of purchase, provided the item is unused and in its original condition. We do not accept returns on bespoke or customised items. Please see our returns policy for more details.

Do your products come with a warranty?

Yes, all our products are built to last a lifetime and come with a lifetime guarantee covering any manufacturing defects. Normal wear and tear are not covered under this warranty, however we will fix issues such as stitching coming undone.