We exclusively use full-grain leather, the highest quality grade available. This leather includes the entire grain surface of the hide, allowing it to develop a beautiful patina over time while maintaining exceptional durability.

Vegetable tanning is a natural method of tanning leather hides, using tannins such as tree bark & leaves, among other plants. It's a far slower process than the alternative tanning method, using chromium salts. Full-grain vegetable tanned leather is the highest quality leather available on the market today.

Yes, full-grain leather is extremely durable and can last for many years with proper care. Over time, the leather develops a rich patina, adding to its beauty and uniqueness.

Yes, full-grain leather will develop a patina over time, which may cause the color to darken. This is a natural and desirable process that adds character to the leather.

All Beck and Willow products are handcrafted in England by skilled artisans. We're proud to support local craftsmanship and maintain strict quality control over every piece we produce.

Our leather is sourced from responsible tanneries with fully traceable supply chains. 99% of our leather comes as a byproduct of the meat and dairy industries, ensuring minimal environmental impact. We carefully select tanneries that adhere to strict environmental and ethical standards.

• Keep leather away from direct sunlight and heat sources
• Clean with a soft, slightly damp cloth when needed
• Allow wet leather to dry naturally at room temperature
• Apply a quality leather conditioner every 6-12 months
• Store in a cool, dry place when not in use

Each piece of leather has unique natural characteristics, and our products are handcrafted individually. While the design and construction will be consistent, slight variations in color, grain pattern, and natural markings are part of what makes each piece special and unique.

Yes, all our leather products are hand made in our workshop in Yorkshire, England.

Saddle stitching is the handstitching method we choose to use for our hand stitched products. Saddle stitching is a far stronger stitch that is unlikely to unravel. We will let you know on all product pages which stitching method is used in the production of that product.

Since each item is handcrafted to order, production typically takes 5-7 working days. During peak seasons or for custom orders, this time may be longer. We'll always keep you updated on your order status.

Unfortunately, due to current world climates & EU rulings we do not ship outside of British mainland. This may change in the future depending on how things evolve.

We're always open to custom orders. Please contact us with your requirements, and we'll be happy to discuss possibilities for personalisation or bespoke designs.

Yes, once your order has been shipped, you'll receive a tracking number via email to monitor its progress.

Full-grain leather develops a unique patina over time, becoming more beautiful with use. This natural aging process reflects your personal journey with the piece, making it truly yours. The colour will typically deepen and develop more character with use.

At Beck and Willow, we take pride in crafting durable, high-quality leather goods that are made to last. We stand behind our craftsmanship and materials, and are proud to offer a warranty on our products. Please read out Lifetime Guarantee for full details on whether your product is qualified.

Yes, full-grain leather will develop a patina over time, which may cause the color to darken. This is a natural and desirable process that adds character to the leather.

We accept returns within 14 days of delivery, provided the item is in its original, unused condition. On custom & personalised items we Do Not offer refunds as these products are no longer able to be sold. Please read our Returns Policy for more information.

If you're elligible for a refund, please contact us at hello@beckandwillow.com & we'll let you know how we can help.

All our products are made in England under fair working conditions. We currently make all our products in our Yorkshire workshop.

We use minimal, recyclable packaging materials. Our product boxes and shipping materials are fully recyclable.

Yes, we ensure that all our leather is sourced from suppliers who follow ethical practices, including sustainable leather production and fair labor standards.

Every hide of leather Beck and Willow uses come from tanneries that are members of either CONSORZIO VERA PELLE ITALIANA or LWG (leather working group)

Whilst we cannot tell you there are zero cows slaughtered for their hides in this world, we can tell you that the tanneries we source from are very open about traceability and part of their sustainability ethos is making sure 99% of their skins are a by-product of the food industry.